Managed Services

Fiscally practical IT management services and computer network maintenance for companies throughout Passaic County, Paterson, and Clifton

Downtime can be detrimental to your business and in most cases, a loss of revenue. Computer, Network, and Server problems only mean that you have to go from business as usual to dropping everything to get back running again. And after spending all that time and money, you’re only back to where you were before the problem.

At Vertical Computer Services, we think that’s foolish. Every dollar spent these days is important, so why not spend it on a company whose main focus is your network? With our Managed Services solutions, there won’t be those frantic moments of “What the heck just happened!” We’ll be monitoring and repairing issues that you never even knew you had. And what’s better, we’ll be doing it when you’re not in the office, so there won’t be any maintenance interruptions to your business.

Chances are that you and your business are faced with some unfortunately common scenarios. Most businesses are paying exorbitant amounts of money to have their computers managed. But where is your money really going? Is it to a full time IT tech? Or maybe to a company that shows up when you call them after a problem occurs that could have been prevented? How about to the computer guy that just keeps buying new parts blaming bad components were the culprit?

Whatever the case, Vertical Computer Services can not only cut your computer management costs more than you’ve ever imagined, but provide you with more services than you even knew existed for that same low price. Yes, we’ll give you a minute to read that again.

With Managed Services from Vertical Computer Services, it’s like having a staff of over 450 technicians and engineers at your fingertips whenever you need them:

• 24/7/365 Network Operations Center – Fully staffed awaiting any issue
• Silent software constantly monitoring your system
• Pro-Active care plans not only to monitor but also maintain your system
• Re-Active care plans that monitor and respond to problems
• White listed Windows Updates Automatic – Only safe updates will be applied
• Constant monitoring and remediation
• Free Enterprise Anti-Virus, Anti-Spyware included!
• Free Log Me in Pro 2 on every managed station included!
• Free admin account with reports and visuals!
• Free user accounts to access desktops that the admin controls!

Does your current computer management company offer a Network Operations Center, fully staffed with system engineers, 24/7/365? Are they monitoring your system and fixing it during holidays, sick days, or while you’re at the kids’ games? With over 400 employees in our Network Operations Center, we’re always at the ready for whatever your network throws at us.

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Vertical Computer Services’ Managed Services Section provides immediate remediation of computer and server errors and problems. Our software is constantly monitoring your system like snipers on prison walls – just watching and waiting for something to show up. And before it can affect your business, our network operations center is taking action. Most repairs are done before you even know there was a problem, leaving your operations uninterrupted. With instant notifications and intervention by our 24/7/365 Network Operations Center, even bigger problems are fixed before your business incurs downtime or losses.

Our expert staff is dedicated to making sure you receive the highest level of customer support and service for a flat monthly fee. Knowing your company is in expert hands with our 24×7 computer network maintenance, you can watch your business success unfold.